Sales Conditions
Last updated: September 2026
Article 1 - Scope
These sales conditions apply to every quotation, order, delivery and agreement regarding the sale or lease of medical equipment, accessories, software and related services by Echonovo, a project of MD Medic BV, located in Ghent, Belgium. VAT BE 0674 465546.
Article 2 - Quotations and orders
All quotations are non-binding and valid for 30 calendar days unless otherwise stated. An order only becomes binding after written confirmation by Echonovo. Specifications, configurations and prices are based on the manufacturer information valid at that time.
Article 3 - Prices and payment
All prices are in euros and exclusive of VAT unless expressly stated otherwise. Shipping, installation and training costs are listed separately. Payment is due within 30 days of the invoice date unless otherwise agreed in writing. In case of late payment, statutory interest and collection costs are due.
Article 4 - Delivery and transfer of ownership
Delivery times are indicative and not binding. Risk transfers to the customer upon delivery to the agreed address. Ownership of the goods only transfers after full payment of the purchase price and all related costs.
Article 5 - Installation and training
Echonovo provides, if agreed, professional installation and basic training on site. The customer is responsible for a suitable room, electrical, network and sanitary facilities in accordance with the device specifications. Additional training can be provided by quotation.
Article 6 - Warranty and maintenance
New devices benefit from the Mindray manufacturer warranty. Pre-Loved devices carry a minimum 6-month warranty via Echonovo unless stated otherwise. Warranty does not cover damage from improper use, accidents, maintenance by third parties or use of non-approved parts. A maintenance contract can be concluded separately.
Article 7 - Cancellation and returns
Medical equipment configured to order or according to the customer's specific wishes cannot be returned. For standard accessories, a 14-calendar-day cooling-off period applies after delivery, provided they are unused, complete and in original packaging. Return costs are borne by the customer.
Article 8 - Liability
Echonovo's liability is limited to direct damage and to a maximum of the invoice amount of the relevant delivery. Echonovo is not liable for indirect damage, consequential damage, business interruption or loss of profit. The physician or user remains fully responsible for medical interpretation and diagnosis.
Article 9 - Force majeure
Echonovo is not liable for delay or non-performance due to force majeure, including war, strike, epidemic, fire, flood, transport problems, parts shortages or supplier delays. In case of force majeure, both parties are released from their obligations for its duration.
Article 10 - Disputes
Belgian law applies to all agreements. Disputes are submitted, in the absence of an amicable settlement, to the competent court in Ghent. For questions about these sales conditions, please contact us via info@echonovo.be.